Customer Reviews & Stories

I took my daughters car there not knowing if it was going to be salvageable or not. They gave me sound advice and when I decided to park the car out graciously helped me get the automobile onto a trailer and spent time they didn’t have to on it. Wouldn’t except a payment for their time and trouble for evaluating and helping. Mark is a Straight shooter

— Google User Review

Shorey automotive is a top notch repair shop you'll get a thorough yet fast repair plus mike stands behind every repair i have had them work on my truck and i was 100% satisfied.

— Google User Review

Best shop in Topeka they get your whatever you have in and out of there shop in about 2 to 4 days Max. The problem is professionally fixed. Cheaper is not always better and trust me prices are fair work is top notch and time is perfect. I would like to thank Mike and mark for the work they did on my truck as well as everyone in the shop!

— Google User Review

Pulled in talked to Mike I had an electrical problem took Mike less than 10 min something simple and didn't even charge me for any labor.. I will definitely come back to this guys.

— Google User Review

I was stranded far from home, I got to sit in the office and watch them problem-solve and fix my car. Mark explained everything clearly and was professional and courteous. After they gave the car back it ran like a top all the way home, 1,100 miles! They are experienced pro's, and they helped me when I really needed it

— Google User Review

"I have been taking my vehicles to Shorey for over 20 years. The service is always very satisfactory. As a single woman it is nice to fully trust the work that is done at Shorey. They always let you know if there are bigger problems without just fixing it."

— Google User Review

"Great Company to deal with... Got in a situation and Mark went above and beyond all expectations... It is wonderful to find a company that still knows the meaning of Customer Service... Thank You Mark for all your assistance and the follow up phone call to check that everything went as planed... I would highly recommended Shorey Automotive needs..."

— Facebook User Review

"I was quoted at $924 for a power steerinng issue at another shop, took it to Shorey and they fixed the problem for $141, no surprise costs. Highly recommend."

— Google User Review

"Great service and repairs!
Mike doesn't sell you what you don't need and doesn't push anything on you. He tells you exactly what needs to be done in a straight forward manner and gives a great price. I've been going to his mechanics for 11 years now and I've never been disappointed."

— YellowPages User Review

"Trustworthy & Dependable!!"
Mike and his team have the rare quality of being trustworthy in todays day in business. I am currently deployed to Afghanistan and my wife was having car trouble. Took it to three different mechanics who quoted service in the thousands of dollars citing several different problems. Shorey Automotive dismissed several concerns that others said needed to be fixed, fixed the actual problem, and the car runs flawlessly now; at a FRACTION of the price provided by other mechanics. My wife said she was comfortable and treated well around the Shorey team, so especially for you young ladies out there who do not want to be taken advantage of - Shorey can be relied on. Shorey automotive will be the only automotive service we use from this point forward."

— Surecritic user Review

"Thanks for helping me out guys! 
I had my van towed, fixed what made it quit running, and got great advice, good conversation with Mark, used a loaner car, free inspection, consultation."

— Facebook User Review

"We have been going to Shorey's for years.  They have always treated us right and I feel that I can really trust them.  They are Veteran owned and operated which is great!  If you are a veteran you get a  discount! We moved to Lawrence and when my alternator went out I had them tow it back to Topeka to Shorey's - That is how much trust and faith I have in them."

— Yelp User Review

"Mike and his staff are professional and trustworthy. They have underbid and and over performed 2 times and are the only people that touch my vehicles. They even gave me a loaner car so i didnt miss work. Would recommend to anyone."

— Google User Review

Best place to take your vehicle
When I can't figure out what's wrong, Shorey Automotive can. They fix it when they say they will and charge what they say they will. Never do I feel like maybe i'm getting taken for.

— YellowPages User Review

"WOW is all I can say about Mike Luellen and his staff @ Shorey Automotive. 

Back in May 2014 we had work done on our Dodge truck and the service was great and couldn't have asked for any better of service then. My husband passed away a few months ago and I was having some issues with the truck so I called Mike and he told me to bring it in so he could look at it. I took the truck in that day and Mike looked at it and told me not to drive it just leave it there and they would get it in that day and work on it. I was from out of town and Mike gave me a car to drive plus cash to fill the car up with gas.  When I went back the next day to pick up the truck Mike told me there was no charge and that he was going to warranty the work even tho the warranty had ran out.  

I can not say enough about Mike and his staff they are wonderful, treat you with respect, very professional, trustworthy and stand behind their work. It's nice to have GREAT friends like Mike.

Again thanks for being there for me!!!!!"

— Google User Review

"I have no idea what I would do without them! They have been so good to me and my girl!"

— Facebook User Review

"great customer servise,didnt feel i was overcharged,explained everything clearly,and got a good price to boot, unlike california auto servise on california st,chris and brian are crooks,be back at shoreys in the future treated fairly!!!!!"

— Yelp User Review

"Outstanding and fast service!
It's a great looking shop and the guys that work there are friendly, straight forward with pricing and they tell you what will be done. I brought my 2000 crown victoria in for a no crank no start situation and they fixed the problem and tell you what was wrong, how they fixed it and let you know about any other problems it may have in the future. I just purchased an alternator from a local car parts store but the guys let me know it was getting ready to go bad. Most places I have been to in my past experience never gave me that kind of info that would certainly help me. If you want quality service at a fair price this is the place to be. And their facility is nice and secure and have cameras so I didn't worry at all leaving my car in their care."

— Surecritic Review

"Shorey takes care of Trinity Team LLC fleet vehicles. They go out of their way to get our trucks in and out, so we are able to meet our customers expectations. They do the same for my personal vehicle. Honesty is the best policy, and they have it. They will tell you what you need and how soon you need it and they are not just up selling. Thank you guys!"

— Google User Review

"Very professional with outstanding customer service.  Recently moved to the Topeka area and needed to find a good mechanic shop and I happened to stumble upon Shorey Automotive. Mark is always professional with a good sense of humor and the mechanics are always friendly.  Get you in and out in a timely manner and you can always guarantee your car will be handled by the best in Topeka."

— Google User Review

"Took my vehicle up for a knocking noise and Mark and Mike took great care of me! My car was still under warranty and they took handled all of the paper work and dealt directly with my warranty company with out putting me in the middle. They were polite and knowledgeable and never left me in the dark. They explained everything, answered all my questions and never blew me off, no matter how many times I called asking for updates. They even helped me get the best price for the repair. My car is running great and I couldn't be happier with their services."

— Google User Review

"Shorey Automotive: professional, prompt and came in under estimated cost. I could not be more pleased and I will return."

— Surecritic User Review

"Great Experience!!! The customer service was excellent! They were awesome about keeping me updated on the situation and were very helpful and never rude when I had questions."

— Surecritic User Review

"Good repair work and good advice. Would recommend them to anyone"

— Facebook User Review

"I have gone to Mike for years. Six different cars. Without exception he has always been more then reasonable. Shorey has worked on everything from my wifes BMW to my Cadillac. Honest work for honest pay. A 3000.00 dollar estimate from the Cadillac dealership cost just over 1000.00 at Shorey. Customer for life."

— Google User Review

"The guys at the shop are truly one of a kind. They know their stuff, and they are extremely helpful. Definitely recommend them"

— Yelp Reviewer

The best mechanics! Very professional with reliable prices. 100% recommend them for any vehicle service and repair. They can fix everything.

— Google User Review

We were on the way from Kansas City to Salina when the engine light came on. We didn’t know where to go, but Shorey had great reviews. Boy, I can see why! We’re fixed up and on our way. Mike loves his work and loves to help people. If we lived in Topeka I’d want this to be our go-to shop.

— Google User Review

Great Service and help Thanks Carol and John

— Google User Review

I called Shorey’s today looking for a time in the next few days about my car shaking and wanted them to look at it, told me to come right in. I was shocked but thrilled, when I arrived I was helped quickly and they took my suv for a spin. When the owner got back with my vehicle he said he couldn’t feel was I was describing so he jumped in the passenger seat and we went for a drive. We had great conversation about being parents and he did an excellent job at really listening to what has happened just a day before. On our way back I apologized for wasting his time since my vehicle wanted to act fine today, he told me it wasn’t an issue and told me what he felt was maybe just a little of my brakes but felt he didn’t want to waste my time or money if it wasn’t that and offered me to do a 40point check, which they will do for FREE once a year. I needed to get home but will definitely be back this weekend for that check!

What great business! He could’ve scammed me because “I’m a woman and have no clue what I’m talking about “ but I felt like he truly believed me and was very helpful! HIGHLY RECOMMENDED

— Google User Review

The owner is very visible and fair! He is always available on the phone and in person. He did my service work and all 3 of my past visits were great. I would recommend them for service if you are in Topeka or nearby!

— Google User Review

My husband and I have been going to Shorey's for several years. We have never been disappointed with their honesty and hard work! When our gas cap triggered a sensor, we took it right over to them and they didn't charge us for the inspection. Thank you so much for your hard work, Mike! You and your team do a fantastic job.

— Google User Review

I have never used a business with more integrity, knowledge, or care, than Shorey Automotive. I wont bore you with a long story but I brought Mike and his crew a disaster of a neglected van that I havent driven in 10 years. The amount of work it took to get it back in tip top shape was ridiculous but they tackled it head on and made it like new again. Nothing about this repair was a mystery. Mike contacted me personally and keep me in the loop the entire time. He explained everything clearly and was always available to answer questions and address concerns. I cannot say enough about Shorey Auto. The prices are fair, the care is genuine, and I will never go anywhere else after this...If you are wondering where to take your vehicle or are looking for a shop you can trust, call Mike and his team. I promise you, you will not regret your decision!

— Google User Review

Amazing shop! Will go nowhere else again. I was referred to them by a friend and I see why now. Very polite, courteous, and they know their stuff. They are there to find and fix problems for customers, not to price gouge and upsell. So hard to find a trustworthy mechanic shop, but I just did. Thanks guys!!

— Google User Review

This shop is great. We were traveling across Kansas to be surprised by a check engine light. Quick diagnosis and soon on our way. This is old fashioned service here. Great advice and obviously knowledgeable and competent mechanics. A rare thing today. Thanks guys! Cheers.

— Google User Review

They are friendly, knowledgeable, and make repairs swiftly.

— Google User Review

Was traveling across country when my car broke down in Topeka. I drive a smart car and it’s sometimes difficult to find someone to work on it. Not only were these guys so nice, but they had my car fixed and back to me within a day ! Life savers ! Definitely recommend !!!

— Google User Review

They used a handheld computer to check a maintenance light that would not go out. Finally reset it and said to come back if it came on again while driving. I was very pleased with their service.

— Google User Review

Top-notch attention to service. The van is suffering and is sad, but the team is working hard to resolve the challenges. Much appreciate the extra effort and dedication to the madness of keeping the van running

— Google User Review

Came in for ticking sound in rear tire. Very helpful took it for a test drive found a nail that was rubbing on the road. Didn’t charge me anything and told me to come back if I need anything else. Would highly recommend.

— Google User Review